Natalie Berg is a Retail Analyst and Founder of NBK Retail, a consultancy specialising in retail strategy and future trends. She has co-authored two books on retail, including ‘Amazon: How the World’s Most Relentless Retailer will Continue to Revolutionize Commerce’ a second edition of which will be published in 2021.

Regarded as one of the world’s Top 20 retail influencers, Natalie has led research and given keynote speeches on a number of industry topics including: the convergence of physical and digital retail, customer loyalty, private label, discount retailing and store of the future. She is a regular TV and radio commentator and her views on retail have been published in the FT, Guardian, BBC and The Times, as well as Forbes and Retail Week where she acts as a guest contributor.